Service Science Management and Engineering

Written By Gang Xiong
Service Science  Management  and Engineering
  • Publsiher : Academic Press
  • Release : 17 April 2012
  • ISBN : 0123973252
  • Pages : 384 pages
  • Rating : 4/5 from 21 reviews
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Read or download book entitled Service Science Management and Engineering written by Gang Xiong which was release on 17 April 2012, this book published by Academic Press. Available in PDF, EPUB and Kindle Format. Book excerpt: The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems. Presents the latest research on service science, management and engineering, from both theory and applications perspectives Includes coverage of applications in high-growth sectors, along with real-world frameworks and design techniques Applications and case studies showcase best practices and provide insights and guidelines to those building and managing service systems

Service Science Management and Engineering

Service Science  Management  and Engineering
  • Author : Gang Xiong,Zhong Liu,Xiwei Liu,Fenghua Zhu,Dong Shen
  • Publisher : Academic Press
  • Release Date : 2012-04-17
  • Total pages : 384
  • ISBN : 0123973252
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Summary : The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications. Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications ...

Service Science Management and Engineering

Service Science  Management and Engineering
  • Author : Bill Hefley,Wendy Murphy
  • Publisher : Springer Science & Business Media
  • Release Date : 2008-01-08
  • Total pages : 384
  • ISBN : 0123973252
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Summary : Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. ...

Technological Applications and Advancements in Service Science Management and Engineering

Technological Applications and Advancements in Service Science  Management  and Engineering
  • Author : Galup, Stuart D.
  • Publisher : IGI Global
  • Release Date : 2012-05-31
  • Total pages : 382
  • ISBN : 0123973252
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Summary : Services play a central role in the economies of nations and in global commerce, and to some extent we are all in the field of service. Technological Applications and Advancements in Service Science, Management, and Engineering is a compendium of research that proves to be an indispensable resource for cutting-edge ...

Service Science in China

Service Science in China
  • Author : Jiazhen Huo,Zhisheng Hong
  • Publisher : Springer Science & Business Media
  • Release Date : 2013-01-06
  • Total pages : 466
  • ISBN : 0123973252
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Summary : A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain ...

Service Science and the Information Professional

Service Science and the Information Professional
  • Author : Yvonne de Grandbois
  • Publisher : Chandos Publishing
  • Release Date : 2013-10-31
  • Total pages : 136
  • ISBN : 0123973252
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Summary : As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, ...

Handbook of Service Science Volume II

Handbook of Service Science  Volume II
  • Author : Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer,Kelly Lyons,Lia Patrício,Yuriko Sawatani
  • Publisher : Springer
  • Release Date : 2018-10-16
  • Total pages : 837
  • ISBN : 0123973252
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Summary : The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service ...

Handbook of Service Science

Handbook of Service Science
  • Author : Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spohrer
  • Publisher : Springer Science & Business Media
  • Release Date : 2010-06-14
  • Total pages : 758
  • ISBN : 0123973252
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Summary : As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems. Handbook of Service Science takes the first major steps to ...

Service Science Research Strategy and Innovation Dynamic Knowledge Management Methods

Service Science Research  Strategy and Innovation  Dynamic Knowledge Management Methods
  • Author : Delener, N.
  • Publisher : IGI Global
  • Release Date : 2012-01-31
  • Total pages : 731
  • ISBN : 0123973252
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Summary : "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher....

Advances in The Human Side of Service Engineering

Advances in The Human Side of Service Engineering
  • Author : Louis Freund,Wojciech Cellary
  • Publisher : AHFE International (USA)
  • Release Date : 2019-07-19
  • Total pages : 660
  • ISBN : 0123973252
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Summary : If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research ...

Exploring Services Science

Exploring Services Science
  • Author : Henriqueta Nóvoa,Monica Drăgoicea
  • Publisher : Springer
  • Release Date : 2015-01-06
  • Total pages : 352
  • ISBN : 0123973252
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Summary : This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the ...

Exploring Services Science

Exploring Services Science
  • Author : João Falcão e Cunha,Mehdi Snene,Henriqueta Nóvoa
  • Publisher : Springer
  • Release Date : 2013-02-02
  • Total pages : 343
  • ISBN : 0123973252
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Summary : Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held ...

Global Perspectives on Service Science Japan

Global Perspectives on Service Science  Japan
  • Author : Stephen K. Kwan,James C. Spohrer,Yuriko Sawatani
  • Publisher : Springer
  • Release Date : 2016-05-26
  • Total pages : 349
  • ISBN : 0123973252
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Summary : This contributed volume presents the experiences, challenges, trends, and advances in Service Science from Japan’s perspective. As the global economy becomes more connected and competitive, many economies depend the service sector on for growth and prosperity. A multi-disciplinary approach to Service Science can potentially transform service industries through research, ...

Best Practices and New Perspectives in Service Science and Management

Best Practices and New Perspectives in Service Science and Management
  • Author : Ordóñez de Pablos, Patricia
  • Publisher : IGI Global
  • Release Date : 2013-04-30
  • Total pages : 418
  • ISBN : 0123973252
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Summary : Within global commerce, services and management play a vital role in the economy. Service systems are necessary for organizations, and a multi-disciplinary approach is ideal to establish full understanding of these systems. Best Practices and New Perspectives in Service Science and Management provides original research on all aspects of service ...

Introduction to Service Engineering

Introduction to Service Engineering
  • Author : Gavriel Salvendy,Waldemar Karwowski
  • Publisher : John Wiley & Sons
  • Release Date : 2010
  • Total pages : 659
  • ISBN : 0123973252
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Summary : What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides ...

Serviceology for Smart Service System

Serviceology for Smart Service System
  • Author : Yuriko Sawatani,James Spohrer,Stephen Kwan,Takeshi Takenaka
  • Publisher : Springer
  • Release Date : 2016-10-05
  • Total pages : 400
  • ISBN : 0123973252
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Summary : Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7–9, 2015, in San Jose, CA, USA. The conference was supported ...