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- Quality and the Academic Library
- Author : Jeremy Atkinson
- Publsiher : Chandos Publishing
- Release : 24 February 2016
- ISBN : 0081001347
- Pages : 336 pages
- Rating : 4/5 from 21 reviews
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Read or download book entitled Quality and the Academic Library written by Jeremy Atkinson which was release on 24 February 2016, this book published by Chandos Publishing. Available in PDF, EPUB and Kindle Format. Book excerpt: Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. Presents a holistic view of the subject, looking at reviews of academic library services, quality assurance and assessment, quality enhancement, and service quality Provides perspectives from authors with different experiences and responsibilities, including those responsible for initiating and managing quality processes in higher education Includes case studies where the authors not only describe the quality processes used, but also seek to review and reflect on their success, limitations, and the impact of their work some time after the event Seeks to be current, comprehensive, and reflective by including the results of surveys/interviews from senior librarians on quality in academic libraries
- Author : Jeremy Atkinson
- Publisher : Chandos Publishing
- Release Date : 2016-02-24
- Total pages : 336
- ISBN : 0081001347
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Summary : Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service ...
- Author : Felicia Etim
- Publisher : AuthorHouse
- Release Date : 2016-06-25
- Total pages : 348
- ISBN : 0081001347
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Summary : There is great consistency throughout these articles, research projects, management schemes, and standards, in and out of librarianship. Does the repetition suggest that the lessons have not yet been learned? Rather, it may be that there is no new silver bullet or shortcut for academic libraries. Experience reveals that one ...
- Author : Peter Hernon,Ellen Altman
- Publisher : Greenwood Publishing Group
- Release Date : 1996
- Total pages : 187
- ISBN : 0081001347
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Summary : Service quality is an issue separate from internal observations of effectiveness and efficiency, and cannot adequately be conveyed by output and performance measures. Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for ...
- Author : Allen Kent
- Publisher : CRC Press
- Release Date : 1999-10-29
- Total pages : 500
- ISBN : 0081001347
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Summary : "The Encyclopedia of Library and Information Science provides an outstanding resource in 33 published volumes with 2 helpful indexes. This thorough reference set---written by 1300 eminent, international experts---offers librarians, information/computer scientists, bibliographers, documentalists, systems analysts, and students, convenient access to the techniques and tools of both library and information science. Impeccably researched, ...
- Author : John Budd
- Publisher : Assoc of Cllge & Rsrch Libr
- Release Date : 2005
- Total pages : 323
- ISBN : 0081001347
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Summary : "The Changing Academic Library is a revision of Budd's The Academic Library: Its Context, Its Purpose, and Its Operation. This book has been completely updated and revised to reflect the dynamic states of higher education and academic libraries. It presents a critical examination of major issues facing colleges and universities ...
- Author : John W. Head,Gerard B. McCabe
- Publisher : Greenwood Publishing Group
- Release Date : 1996
- Total pages : 187
- ISBN : 0081001347
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Summary : Though automation in libraries has become more common, many academic libraries still lack automation of any kind. This professional reference is a guide to the forecasting, planning, implementing, and monitoring necessary for the successful management of academic library automation projects. Chapters are written by expert contributors, who combine their personal ...
- Author : Josiline Phiri Chigwada,Ngozi Maria Nwaohiri
- Publisher : Emerald Group Publishing
- Release Date : 2021-01-08
- Total pages : 312
- ISBN : 0081001347
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Summary : Due to the rapid acceleration of industry 4.0, it is more important than ever to understand the impact of technological revolutions on the academic library. This edited collection showcases the effects on how libraries function, manage processes and continue to deliver products and services on a day to day basis....
- Author : Fernández-Marcial, Viviana,González-Solar, Llarina
- Publisher : IGI Global
- Release Date : 2020-08-28
- Total pages : 344
- ISBN : 0081001347
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Summary : Academic libraries have traditionally had two key functions, to support teaching and to support research. In an evolving and competitive university environment, along with the emergence of various technologies and substantial changes in scientific communication, university management has reached a turning point. Academic libraries are facing a paradigm shift in ...
- Author : Peter Jordan
- Publisher : Routledge
- Release Date : 2017-03-02
- Total pages : 168
- ISBN : 0081001347
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Summary : The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the ...
- Author : Miriam A. Drake
- Publisher : CRC Press
- Release Date : 2003
- Total pages : 829
- ISBN : 0081001347
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Summary : A revitalized version of the popular classic, the Encyclopedia of Library and Information Science, Second Edition targets new and dynamic movements in the distribution, acquisition, and development of print and online media-compiling articles from more than 450 information specialists on topics including program planning in the digital era, recruitment, information management, ...
- Author : Primary Research Group
- Publisher : Primary Research Group Inc
- Release Date : 2008
- Total pages : 254
- ISBN : 0081001347
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Summary : This 254 page report presents data from a survey of the cataloging practices of approximately 80 North American academic libraries. In more than 630 tables of data and related commentary from participating librarians and our analysts, the report gives a broad overview of academic library cataloging practices related to outsourcing, selection and deployment ...
- Author : Abresch, John,Hanson, Ardis,Heron, Susan Jane,Reehling, Peter J.
- Publisher : IGI Global
- Release Date : 2008-04-30
- Total pages : 318
- ISBN : 0081001347
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Summary : With the onslaught of emergent technology in academia, libraries are privy to many innovative techniques to recognize and classify geospatial data?above and beyond the traditional map librarianship. As librarians become more involved in the development and provision of GIS services and resources, they encounter both problems and solutions. Integrating ...
- Author : David W. Lewis
- Publisher : Rowman & Littlefield
- Release Date : 2016-05-04
- Total pages : 192
- ISBN : 0081001347
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Summary : Academic libraries are in the midst of significant disruption. Academic librarians and university administrators know they need to change, but are not sure how. Bits and pieces of what needs to happen are clear, but the whole picture is hard to grasp. Reimagining the Academic Library paints a simple straightforward ...
- Author : Claire-Lise Bénaud,Sever Bordeianu
- Publisher : Libraries Unlimited
- Release Date : 1998
- Total pages : 215
- ISBN : 0081001347
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Summary : As outsourcing becomes more commonplace in libraries, the need for a authoritative guide becomes indisputable. This book, designed to give librarians a broad understanding of outsourcing issues in academic libraries, synthesizes prevailing theories on the topic and describes current outsourcing practices in all areas of librarianship. After a historical overview ...
- Author : Patrick Lo,Dickson Chiu,Allan Cho,Brad Allard
- Publisher : Chandos Publishing
- Release Date : 2018-12-01
- Total pages : 524
- ISBN : 0081001347
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Summary : Conversations with Leading Academic and Research Library Directors: International Perspectives on Library Management presents a series of conversations with the directors of major academic and research libraries. The book offers insight, analysis, and personal anecdote from leaders in the library field, giving a unique perspective on how the modern library ...